Moved to MindBody this time last year because of the sales pitch and I wasn't happy with how clunky MindBody was.I have a software engineer as a member who's helping dig through things because while I know enough about software/programming, that's not my expertise.Even this dude is confused by why they do what they do ... "There are like 7 ways to do what you want, but WL doesn't tell you which one is correct according to how their system works. If you don't choose the correct option, you fuck up everyone's contracts."He found $9800 worth of random contracts that just plain weren't charged, despite being on auto pay.25 leads that were never talked to... Because we didn't know they even existed.Run a report for all members: 36 people show up.Go to a different "all clients" tab... 344 show up.Its literally names the same fucking thing...I spent 12 months with these asshats, and experienced nothing but problems. If you're running a membership type business (gymnastics, martial arts, a gym etc...) You're more likely to accurately track things in a spreadsheet.This was our 3rd attempt at using "middle ware" and each time its ended up costing me money because of billing errors within the software.To put in in more perspective: If 1 of the 25 leads finished our most basic contract, its a loss of $2500. I'd they finish our second tier contract (most do) its a loss of $8500.If just 1 got to the last contract, the total amount lost would have been over $30,000.All because WL didn't notify us of their existence. see hubwealthy.com/wealthy
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