How to hire a YouTube editor - 2 Years in my bedroom later from $0 to $410k. Here are the key culture of growth points:

2 years ago I posted on this sub asking for critique of our website and business, I have since then implemented all the feedback and built a business that just hit it's 3rd year of providing niche services to YouTube creators. We specialise in video editing, have built our own app in house, and going into creating ethical/eco-friendly creator merch.​Our creator app built in houseBefore I continue to shamelessly plug our services, written in a way to gain as much SEO exposure, I'd like to take a moment to thank everyone on this sub. 17 year old me before starting this was thinking that his life was over and he'd end up at the bottom of a ditch, so if you are a young person or anyone else feeling this way, give following your passion a shot... you have nothing to lose at this low point right?Anyway, I am not here to tell a sob story. I want to share the key basics that a lot of people overlook whilst I was building Replayed (PLUG OUT OF THE WAY YAAAAS).So here are some of the key factors that helped sustain our culture of growth.1. Under promise and over deliverDon't sell yourself too short and don't overhype as that sets the bar to an unachievable standard. You want the client to get more VALUE for their buck so don't make this too difficult for yourself. Everyone parades about providing value that benefits the clients' life but no one tells you to make your own life easier by under-promising.2. Treat your team members more than fairlyThis may seem basic, but people often forget this. I've seen a countless number of young entrepreneurs who think they are on top of the world with an ego the size of Jupiter. The team is the backbone of the business, so check in on them, make sure they are doing well. If you are still at the stage of working solo, hire people you actually want to work with, who have potential, good energy, and you don't always have to hire those who look good on paper, having an eye for people who demonstrate great potential and passion will make very loyal team members who will love to grow with you.3. Get a good accountant, not a robotA human accountant, if you haven't had any formal financial training, they will save you more than you can imagine. Treat them well, have your invoices and expenses organised. Find an accountant who is good with their tech, they should provide you with receipt scanning software that doesn't have a UI made in 2004.4. Create an incredible product/service before spending on paid advertisingIf the product or service is so good you want to tell your friends about it, then you probably don't need to spend anything on paid advertising. All our clients came from word of mouth.5. Be as transparent as possibleWe have written up a guide on how we communicate with clients here: https://ift.tt/3cvf6up with transparency will be more appreciated than excuses.6. Trust yourselfA lot of my mistakes came from not trusting my instincts. These really are the basics afterall.7. Respond to emails/texts fastThe number of people who mess this up is beyond me. It may not be healthy to be tuned in constantly but if you really care about your growth you'll respond to opportunity fast.8. Collect feedback constantlyGaining insight from clients, team members and anyone in the same business is invaluable. Implement that feedback to create a better experience. Having said that, feedback in the comment section here is also welcome :)9. Be humanDon't just make small talk with clients/staff, go into full conversations. Interact with them like they are another human and not just a flashing money bag.10. It's not always about the moneyWhat does this mean? You need to build a good rep to continue growing, and when it comes to fuck ups (as an example) you want to acknowledge them and thank the client for their patience/being cool/understanding and give them a full refund if you have to, or any other means of immediate compensation. You want to retain a healthy long term relationship. You should even occasionally throw in free stuff as a surprise, it helps with providing more value for them, it should build you a good rep.​Thanks for reading my spilt out thoughts. That is all. I hope that this was useful and cohesive. I hope most of you will not disagree with me too much ;)Happy to answer questions (please dear Reddit gods don't give me an anxiety attack with your interrogations, I swear I have no malice intentions lmao). see hubwealthy.com/wealthy