Hi All,I am currently consulting on behalf of a commercial foodservice manufacturing equipment company based in the United States. The company Commercial offers high-performance, large-volume food processors and blenders, heavy-duty heating appliances such as grills, griddles, toasters and deep fryers, and a variety of specialty products. My project with the company is to streamline their order management process.By outsourcing your order management system, there's a better chance that each order will be processed and fulfilled smoothly for the consumer. Any problems that a customer may have with the product can also be solved by the outsourced company. We are looking for a company that can handle the following:Intellect Outsource order processing services process, step by step.Initial Sales Fulfillment ResponseCapture the Order detailsInsert and Update Client ERP for Order ProcessingInsert and Update Client CRM for Customer Engagment DetailsApply Required pricing, discounts, pricing, & logisticsVerify the status (from manufacturers / wholesalers / retailers)Record the order status (on client’s system)Notify the customers via email/ SMSTrack the ordersCommunicate with the customers to avoid confusions (send follow up emails)Complete the order and inform the customerTracking back orders or return orders and reporting accounting department.Maintain Accurate Bookkeeping & Accounting with all Quote-To-Cash DocumentationBefore moving forward with intake Calls we would like you to send over any marketing material that your company may have. Case Studies, Presentations, One-Pagers, Sales Decks, etc. so that we can evaluate whether or not there is a fit.Thank you in advance see hubwealthy.com/wealthy
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